Shipping Policy
Thank you for choosing Oravias. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.
Processing Times
All orders are processed within 2–4 business days. During periods of high demand, processing times may take slightly longer, but we work diligently to ship every order as quickly as possible.
Standard Shipping
Once processed, orders typically arrive within 7–14 business days. Delivery times may vary depending on your location, carrier delays, customs processing, or other unforeseen circumstances.
Order Tracking
After your order ships, you will receive a confirmation email with tracking information.
Please allow 2–5 business days for tracking updates to appear, as carrier systems may take time to update.
Shipping Destinations
We currently ship to multiple destinations worldwide. Please ensure your shipping address is accurate and complete at checkout, as we are not responsible for delays or misdelivery caused by incorrect information.
Shipping Costs
We offer free shipping on all orders. The final shipping cost (if applicable for special destinations) will always be shown at checkout before you complete your purchase.
International Shipping
For international orders, additional customs duties, taxes, or import fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer. Oravias is not responsible for delays caused by customs processing.
Order Modifications & Cancellations
If you need to change or cancel your order, please contact us within 12 hours of placing your order at oraviasusa@gmail.com.
Once an order has been processed or shipped, modifications or cancellations may no longer be possible.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us immediately at oraviasusa@gmail.com with your order number and photos (if applicable). We will work with you to resolve the issue promptly.
Thank you for shopping with Oravias. We truly appreciate your trust and support.